Consult a medical team online, in the comfort of your home.

Dermatology, dermago style

Acne, rosacea, eczema, psoriasis, hair loss, sunspots, eyelash loss and wrinkles can all be evaluated and treated virtually.

No referral from a family physician is required.

How do consultations at Dermago work?


Start by submitting your request by filling out the consultation form and including your medical history and symptoms.  

  1. Attach pictures of your condition. Pictures should be well lit and of good quality.

  2. Choose the time frame that works best for you.

  3. Your request will be securely transmitted to our dermatology team and you will receive an initial response within the time frame of your plan. The fee includes diagnosis, medical support via courier, treatment plan and prescription.

  4. The dermatologist will review your request and photos to make a diagnosis. You will receive your diagnosis and treatment plan directly on the Dermago platform.

  5. Once you accept your treatment plan, your prescription will be sent directly to the pharmacy of your choice to be picked up. 

Men on phone using dermago Woman using dermago on her phone
Women using dermago on computer Woman using a phone to consult a dermatologist

Choose the plan that suits you best

Aesthetic consultation

$125

Practitioner in charge of the consultation

Certified Dermatologist

Service delay and price with a dermatologist

Within 72 hours: $125

Recommended plan for

The treatment will help you to treat wrinkles, fine lines or sunspots.

Communication

Secured messaging

Follow up of my patient file

At all time

Type of diagnosis

Clear with a prescription for a treatment plan

Dermatology consultation

From $165

Practitioner in charge of the consultation

Certified Dermatologist

Service delay and price with a dermatologist

Within 7 days: $165
Within 24 hours: $195 - Not available from March 1st to 9th 2023

Recommended plan for

Ideal for skin problems such as acne, rosacea, psoriasis, eczema, hair loss or nail fungus.

Communication

Secured messaging

Follow up of my patient file

At all time

Type of diagnosis

Clear with a prescription for a treatment plan


How do you complete your request?


Women using dermago on computer

Create your file

Complete the online form at your convenience. Please be specific in your answers so that the team has all the necessary information.

Send your photos

Use quality photos. Pictures of your skin condition to be treated should be clear and well-lit.

Adult acne
Adult acne
Woman using a phone to consult a dermatologist

Ask your questions

Use our secure messaging system to communicate directly and privately with the medical team.

How will you get your diagnosis and treatment?


Begin your treatment

Your prescription will be sent directly to your pharmacy. The pharmacist will contact you when it is ready. All you have to do is pick up your treatment and start it according to the medical team's recommendations.

That's it, it's done!

Why wait?

Discover our services

We offer treatment for a variety of skin conditions. No referral from a family physician is required- we can take care of everything right from our website. 

Our team of expert medical professionals work with you to develop a treatment plan that's tailored specifically to your needs:

  1. dermago online treatment for acne - blue

    Acne

  2. dermago online treatment for rosacea - blue

    Rosacea

  3. dermago online treatment for hairloss - blue

    Hair loss

  4. dermago online treatment for eczema - blue

    Eczema

  5. dermago online treatment for psoriasis - blue

    Psoriasis

  6. Hyperhidrosis icon | Dermago

    Hyperhidrosis

  7. Nail Fungus blue icon | Dermago

    Nail fungus

  8. dermago online treatment for rejuvenation - blue

    Wrinkles and sunspot

Some details about the service

The limits of teledermatology

Some conditions may require a procedure and a physical examination. An in-person consultation is preferred for the following conditions:

  • Moles

  • Treatment for skin cancer

  • Use of liquid nitrogen

Security

Your record allows us to get to know you better and thus best guide the management of your skin condition. Your file will be kept for 5 years as required by the College of Physicians. Your personal information will be stored and protected in a vault to the highest standards of HIPAA, PIPEDA and GDPR Internet security under SSL V3.

Find out more

What does your consultation includes

Each consultation includes: downloading information and photos about the skin condition to be evaluated, messaging access to the medical team, a diagnostic evaluation, and a prescription sent directly to the pharmacy, if applicable. Payment methods are VISA or Mastercard.

Insurance receipt and health card

Your health insurance card is the most reliable ID to prove your identity and ensure that you are a Canadian resident. Dermago issues eligible receipts for most insurance companies. This receipt is available within your file and is also sent to your account email.

The people behind the service

Our team is comprised of certified dermatologists at your service, available across the country from Vancouver to Moncton, Toronto and Quebec. All discussions with our medical team are via our secure messaging service.

Dre Emilie Bourgeault, dermago's dermatologist
Dr Marc-André Doré, dermago's founder and dermatologist

Your skin problem is our priority

Our team is there for you

Need more information on the services offered by dermago?

Frequently Asked Questions

What is online dermatology?

Six questions to shed light on dermatology online

 Dre Emilie Bourgeault, dermatologist and founder at dermago.ca, gives her point of view.

Treat your condition with dermago!

Choose your consultation

Aesthetic consultation

Obtain an answer within 3 days

$125

The treatment will help you to treat wrinkles, fine lines or sunspots.

Dermatology consultation

Obtain an answer within 24h

From $165

Ideal for skin problems such as acne, rosacea, psoriasis, eczema, hair loss or nail fungus.

Start your consultation and then choose the plan that suits you best.