The limits of teledermatology
Some conditions may require a procedure and a physical examination. An in-person consultation is preferred for the following conditions:
Security
Your record allows us to get to know you better and thus best guide the management of your skin condition. Your file will be kept for 5 years as required by the College of Physicians. Your personal information will be stored and protected in a vault to the highest standards of HIPAA, PIPEDA and GDPR Internet security under SSL V3.
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What does your consultation includes
Each consultation includes: downloading information and photos about the skin condition to be evaluated, messaging access to the medical team, a diagnostic evaluation, and a prescription sent directly to the pharmacy, if applicable. Payment methods are VISA or Mastercard.
Insurance receipt and health card
Your health insurance card is the most reliable ID to prove your identity and ensure that you are a Canadian resident. Dermago issues eligible receipts for most insurance companies. This receipt is available within your file and is also sent to your account email.
The people behind the service
Our team is comprised of certified dermatologists at your service, available across the country from Vancouver to Moncton, Toronto and Quebec. All discussions with our medical team are via our secure messaging service.