Policy on the use of cookies

Last updated: January 6, 2022

The purpose of the Cookie Policy is to inform you of how Dermago uses cookies and related technologies (pixels, tags or proximity tags, collectively referred to as "cookies") on its dermago.ca site, app.dermago.ca consultation platform or in its electronic communications. 

By using the site and accepting or not accepting cookies, you consent to the collection, use and disclosure of the information necessary to enable these features.

Please take a few minutes to read and understand the policy.

What are cookies? 

Cookies are simple text files that are stored on a user's computer, phone or other device ("Device") by a website's server when the user visits that site. Each cookie is unique to your web browser. 

Cookies ensure the proper functioning of the Site and Platform, enhance your browsing experience, and provide certain information to Dermago, including information about traffic to the Site and Platform. 

Cookies make your navigation easier, because they allow us to save your preferences, to automatically fill in certain fields and to adapt the content of the services. They improve your customer experience on our Site and other media by presenting you with advertisements that match your interests, by collecting traffic statistics, behavioral information on our sites, other sites and social networks, and by facilitating the communication of information on social networks.

Cookies contain anonymous information such as a unique identifier, the site's domain name, and certain numbers and digits, and are used for several purposes.

Cookies generally do not contain any personally identifiable information, but the personal information you provide to Dermago when requesting a consult to app.dermago.ca may be linked to information stored in and obtained from cookies. For more information on how we use, store and keep your personal information secure, see our Privacy Policy.

Types of cookies we use

Cookies can be either "persistent" cookies or "temporary" cookies. Persistent cookies remain on your computer or mobile device when you log off the Internet, while temporary cookies are deleted when you close your web browser. 

Essential Cookies

These cookies are absolutely necessary to ensure the proper functioning of the Dermago Site and to ensure that you can access our services. These cookies help us authenticate users, which in turn allows us to prevent account fraud. We use these cookies only to provide the services you have requested.

Without them, the site cannot function properly.

Preference Cookies

These allow the Dermago site to offer enhanced features or settings based on your previous browsing sessions and choices, such as preferred language, login information and other convenient information.

These cookies simplify and personalize your experience by ensuring that you do not have to enter your preferences each time you visit the site. For example, opt-in cookies let us know whether users have consented to the use of cookies on the site.

Statistical Cookies

These cookies help us understand your interactions with the Site by collecting and compiling anonymous information. These persistent cookies managed by third parties allow us to track traffic information and obtain information about user usage. The information we collect through these cookies may directly or indirectly identify users by associating them with a screen name that is linked to the device used to access the site. We may also use these cookies to measure user response to new pages, features of advertisements on the website. 

Marketing Cookies

These cookies are used to understand your path on the site and to track your navigation. Their primary purpose is to display ads that are relevant and interesting to you. These cookies also allow us to understand and analyze the effectiveness of a marketing campaign by matching your path through various media and preferred communication channels with your customer profile.

These cookies rely on the search history of visitors to group users who share interests. If permitted by Dermago, third-party advertisers may use this feature to place cookies to display advertisements on other sites that we believe will be of interest to our website users.

 Social Media Cookies

These allow you to share or like Dermago pages and content on external social media sites. We use these persistent cookies managed by third parties, in conjunction with our own cookies, to obtain statistics about site usage and to display advertisements on and through the site. These cookies may be used when users post information on social networks or media, such as Facebook, Instagram and Twitter.

Your choices regarding cookies

You may at any time authorize, refuse or withdraw your consent directly from the footer of the dermago.ca site.  If you refuse cookies or withdraw your consent, Dermago will no longer be able to obtain cookies from you.

You can also avoid the use of cookies by disabling the use of cookies in your browser and then deleting the cookies stored in your browser associated with this website. Most browsers allow you to disable or delete some or all of the cookies on your computer or device, prevent them from being stored, or receive a warning before they are stored. 

Deleting or disabling cookies or preventing their storage may affect your use of our Site and access to certain features.